Aerials Satellites & Freeview : FAQS

Aerials Satellites & Freeview : FAQS


Is all your work guaranteed?

We provide a three year labour and parts guarantee as standard on all new aerial installations and a one year guarantee on all other work supplied and installed by us.

Are you insured to carry out aerial, satellite and Freeview installations at
my home?

Our company is fully insured to a value well exceeding the worth of any property we undertake work in; our policy is maintained with a specialist company tailoring insurance for skilled tradesmen. This is more than adequate, and typically higher

than most similar businesses within our industry.

Are there any costs involved in getting an accurate estimate from you?

In short, no there aren’t. We’ll be able to provide an accurate estimate for all new aerial installations and standard satellite and Freeview installations including non-standard complex satellite installations and “problem solving” jobs; we’ll be happy to come over and take a look at any job so we provide a really accurate estimate

free of charge.

You sound like a good company, what do I do now?

Use our email, website contact form or phone number to get in touch and share as much information about your project as you are able to. We’ll then be able to advise what else we need to see before we can supply a quote.


Once you are happy with a quote we’ll pop round at a convenient time for you and get cracking. We’re very tidy, quiet and generally unobtrusive so whilst we can’t guarantee you won’t notice we’re there, you’ll certainly have minimal disruption and interference with your normal routine and way of living.

Can I arrange an appointment for a time that suits me?

Yes, in short; we try as much as we can to work round your requirements and arrange appointments for the most convenient time for you. The only thing to bear in mind is that whilst we might seem superhuman sometimes, we’re actually just regular people who have to use the road network just like everyone else so delays are

sometimes unavoidable.


During busy periods there may be a compromise that needs to be made between the perceived urgency of a job and the most convenient hours to complete it. For example if you book in a complex multi-room Sky installation on 20th December and you want the job complete by Christmas Eve, plus you can only have us there between 8pm and 9pm on a Thursday, you might have to rationalise your expectations in some way to make the biggest priority (your installation) happen!

Can you price match against other installation companies?

We will do our best to price match on a like for like basis from similarly skilled and reputable companies, however we do ask that you appreciate that a £50 installation from a spotty teenager at a media provider will not be of the same quality as the work we carry out and is therefore not considered “like for like”. We will not price match against a verbal quotation or after we have provided an installation.

Are there any hidden costs or unexpected costs that might crop up?

We will provide you with a written quotation detailing the recommended works to be carried out, and the total price, inclusive of VAT. Normally, that’s the price you pay, done and dusted. In the unlikely event of us finding unexpected complications, we’ll be sure to discuss these with you at the time, guide you through the most economical fixes and options plus no increase in quoted price will be made unless specifically agreed in writing with you.

What if I have a problem with my installation?

This is highly unlikely but rest assured that all you need to do is call our office and we’ll get an engineer out to take a look ASAP. There’s no charge for any work we do to fix issues with our work or equipment whilst it is still under guarantee.

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If you are looking for a first class, affordable, and local service, then we're the team for you.

Our company has been trading since 2000, Since this time we have built up a trust with many customers as a very reliable and honest service.


We also have a wide range of property management companies, property developers and television retail shops that use our services.


Our Engineers are fully qualified as a Registered Digital Installer with the RDI-LB and hold a level 2 NVQ, Aerials Satellites and Freeview are vetted and monitored by

Our Services Include:

  • TV Aerial installations
  • D.A.B & FM Radio Aerial installers
  • Freesat installers
  • Sky independent installations
  • Free Estimates & quotes on all
    new installations
  • Servicing & repairs for sky, european satellites, tv aerial faults, telephone systems, communal and commercial systems (blocks of flats and business premises) & audio visual systems
  • Moving home installers for all your satellite and audio visual needs
  • Multi Room Satellite & AudioVideo systems ( listen and watch multiple channels in every room from
    one location).
  • European Satellite TV installers (Arabic, French, German, Italian, polish, Swedish, Spanish and many more available)
  • Plasma, LCD, and LED tv wall mounting and custom Installations
  • Commercial/Communal Systems Specialist for blocks of flats and business properties
  • Poor/Bad Signal Area Specialist for your aerial or satellite system
  • Audio/Visual Systems For Home and business
    Entertainment Solutions
  • Video door entry
    system installations
  • Burglar alarm installers for the home or business

What Can We Do?

As Aerial & Satellite specialists we offer a wide range of products and services to suit your needs providing you with a one-stop solution.


Digital Freeview Aerial Installations & Repairs

We can supply and install a wide range of Aerials for digital TV. Whether you
want a Digital TV Aerial for receiving Freeview and BT Vision, or an Aerial that
is specific to your needs, such as MATV & SMATV – we have the right options
for you.

We also service & maintain
existing systems and provide
a TV aerial repair service.


DAB & FM Radio Installations

We supply and install Radio Aerials for DAB and FM and for
bespoke audio systems.


Sky TV Installation

We can supply, organise and install the right Sky equipment and package for you. The most popular Satellite products we install are Sky+ and Freesat.

We also provide satellite installations for our commercial customers as well as European satellite systems.


Freesat Installations

We can supply and install digital freesat dishes ,receivers and HD PVR's.

For Areas where freeview signals are weak or not available or if Hd quality

is preferred.


Plasma & LCD Wall and Ceiling Installation's

We supply and install plasma / LED and LCD Tv's for Bespoke Wall and
Ceiling Installation's.


Multi room and Home Distribution System's

Want to watch digital TV in another room? Or require a bespoke multi room system allowing you to control any media devices throughout your property? We can customise a variety of satellite and aerial media which in-turn will provide you with a media centre that can run Freeview, Satellite, Sky, Freesat, or TV Aerial system into every room of your home.

Call us now on 0800 043 9322 for a great service at an affordable rate

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